Terms and conditions are subject to change, alteration, substitution, or termination by Australis in its sole discretion at any time.

By joining THE A-LIST, you are agreeing to these Terms and Conditions as well as our Privacy Policy and Terms of Service. 

Welcome Gift of 20% OFF SITE WIDE + FREE SHIPPING VOUCHER is not valid on Clearance Items. Only valid on orders over $30. 20% Discount and Free Shipping can only be used once and in one transaction. May not be valid for some store wide promotions, please see that promotions specific T&C's for details.

Members must enter their date of birth at least one month prior to the first day of birth month to be rewarded.

Reviews are only eligible to earn points if accessed via the review email sent to you after each product purchase. Reviews left directly on our site and on products that have not been purchased on australiscostmetics.com.au are not eligible to earn store credit.

Store Credit received through THE A-LIST is non-transferable and cannot be exchanged, sold or refunded.

Australis is entitled to cancel your membership at any time by providing you with 30 days’ notice. We may terminate your membership without notice if you are inactive in your membership for an extended period or if we believe you have breached these Terms and Conditions.

If your membership is cancelled, you will no longer be entitled to program benefits.

THE A-LIST updates and benefits are communicated through email and/or sms, and if you choose to unsubscribe from email and/or sms you may miss out on your benefits.

Australis is not responsible for ensuring you are opted-in to receive email and/or sms communications and will not be held accountable if benefits/rewards are missed due to communication not being received and/or sent.

As a member it is your responsibility to keep your contact details up to date. You can update your details within the My Account.

You can only have one member account and accounts/rewards are non-transferrable. If you believe you have multiple accounts, please contact us at to have your accounts merged.

Terms & Conditions

Australis Golden Ticket ("Conditions of Entry")

For any enquiries regarding the promotion, please contact the Promoter in the details below.
 
Promotion:
Golden Ticket 2024

Conditions of entry:

Participation in this competition is deemed acceptance of these Terms and Conditions.

The Promoter is Heritage Brands (Australia) Pty Ltd ABN 62 156 286 341 of 30 Bando Rd, Springvale, VIC, 3171 Australia. Ph: 03 8586 2100 (Promoter).

This competition is only open to all Australian citizens and permanent residents, aged 18 or over as at the commencement date of this competition. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this competition are ineligible to enter.

Entry is only open to Australian residents. Entrants under 18 years old must have parental / guardian approval to enter and further, the parent / guardian of the entrant must read and consent to these Terms and Conditions. Parents / guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this Promotion.

The competition commences on 2/5/2024 9am EST and concludes on 31/5/2024 at 9am EST (Promotional Period).

How to Enter:

To enter the Promotion, the entrant must:

Sign up to the Australis s loyalty program: the A-list at https://www.australiscosmetics.com.au/the-a-list (including the name of the entrant, permanent residential address, email).

Once an entrant has signed up to the A-list they will be entered into each weekly draw post signing up.

Entries permitted:
Multiple entries are not permitted.

The entrant is eligible to win a maximum of one (1) prize. By completing the entry method, the entrant will receive one (1) entry.

Total Prize Pool: AUD $2,392

Further Prize Details:
There is five (5) grand prize available, which includes two (2) x Tickets to Live Nation concerts of the winner s choice to use over a 3-month period within Australia. The prize of two (2) x Tickets must be used at the same concert/event. All concert/event choices to be advised by 31^st August 2024 and prior to this at least four (4) week s notice prior to the concert/event date. Winner can select any best available ticket types up to the value of $299 per ticket. Tickets are subject to tour availability at the time of request. Any ancillary costs associated with redeeming the prize are not included.

Winner notification:
The five draws will be held at Heritage Brands, 30 Bando Road, Australia on the following dates:

10/04/24 at 10.00 AEDT. The winners will be contacted by using the contact details on file with the Promoter, including in writing, within seven (7) business days of the draw.

Unclaimed Prizes:
The winners will be contacted by using the contact details on file with the Promoter, including in writing, within seven (7) business days of the draw. The winners name will be published on https://www.australiscosmetics.com.au/live-nation/ within seven (7) business days of the judging. If prizes are unclaimed after 30 days the prize will be forfeited.

Further Conditions:

1.       The entrant agrees and acknowledges that they have read these Terms and Conditions of entry and that entry into the Promotion is deemed to be acceptance of these Terms and Conditions of entry

2.       The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.

3.       The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.

4.       Valid and eligible entries will be accepted during the Promotional Period.

5.       Employees (and their immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

6.       If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.

7.       All reasonable attempts will be made to contact each winner.

8.       If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.

9.       Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.

10.   The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.

11.   No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.

12.   If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.

13.   No entry fee is charged by the Promoter to enter the Promotion.

14.   The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.

15.   All entries will be the property of the Promoter. The information entrants provide will be used by the Promoter for the purpose of conducting this competition. The Promoter may collect entrants' personal information (including through its contractors or agents) or disclose entrants' personal information to its contractors and agents to assist in conducting this competition or communicating with, or developing its relationship with, entrants including to overseas locations such as New Zealand. By entering this promotion, entrants consent to the storage of their personal information on the Promoter's database and the Promoter may use this information for future competition and marketing purposes regarding its products, including contacting the entrant via electronic messaging. By entering this promotion, entrants consent to receiving SMS or email messages from the Promoter. The Promoter is bound by the Privacy Principles in the Privacy Act 1988. Entrants can request access to the personal information the Promoter holds about them by contacting the Promoter at the address stated in the Promoter section of these conditions. The Promoter's Privacy Policy, located at https://www.australiscosmetics.com.au/privacy-policy/ and contains information about: (a) how entrants can seek access to the personal information the Promoter holds about them and seek the correction of such information; and (b) how entrants can complain about a privacy breach and how the Promoter will deal with such a complaint.

16.   For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.

17.   It is a condition of accepting the prize that a winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner's behalf.

18.   If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.

19.   Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).

20.   If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

21.   The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.

22.   The Promoter reserves the right to disqualify entries in the event of non-compliance with these Terms and Conditions of entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter s decision will be final.

23.   The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

24.   The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

25.   The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.

26.   Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

27.   Nothing in these Terms and Conditions limits, excludes, modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act (Cth), as well as any other implied warranties under the ASIC Act (Cth) or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its officers, employees, and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special, or consequential, arising in any way out of the promotion.

28.   To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.